The Marcher Love Your Bag Guarantee
We want you to love your Marcher bag
Your bag should help you feel confident, beautiful and organized.Â
If there is an issue with your bag or it's not the right fit, let us know and we'll make it right.Â
Your happiness is our top priority.
Our Promise
Is the color of the bag you ordered too bright and you want to exchange it for a neutral? No problem.
All of a sudden the bag zipper is stuck? Uh-oh, let's get on it.
Here's how we'll ensure you love your handbag ...
Free Returns + Exchanges
We totally get it ... sometimes you make a purchase and discover it's not exactly the right fit. We're happy to offer free returns on any of our non-customized products. We only ask that you reach out to us within 30 days of receiving your order.
And if you want to exchange it for another item, no problem! We are happy to help guide you to the right bag for you. Just reach out to us with questions at info@marcherstudio.com.
Quality Guarantee
Not only do we use premium leather, hardware and lining materials, but we utilize luxury manufacturing techniques to ensure the life of your bag. We are sticklers for quality.
If anything at all goes wrong with your bag, we want to know about it. And we'll make sure to get it repaired or sort out a solution. Because we design our bags to be hardworking, they should stand the test of time.
Your Feedback
Marcher was created around the modern needs of today's woman. We design all of our products with you in mind.
We love your insights and product suggestions. Wish something was different about your bag? Let us know! Want to wear test a prototype for us and share your feedback? Send us a message, we'd love to get you involved.
What else would make you love your bag even more? Tell us, by contacting us here.
OUR STORY
Want to know more about how we came to life?
Meet our founder and hear her story about creating the bag she could never find